Total Quality Management (TQM)

Organizations and Total Quality Management

Organizations require progress, but the structures they put in place make the most significant difference. Total quality management is among the principal obligations that continuously put an organization in an advanced position always: it is akin to movement along the right path while avoiding potential obstacles that can hinder progress. The inference, here, is that change is inevitable as part of growth. However, its approach in management is critical since it determines the extent of success in the various continuous quality improvement procedures.

Fundamental Principles for Successful Change Implementation

In a way to get it right, it is vital to employ two fundamental principles. The first one includes being process centered. Successful change implementation requires process thinking; procedures are the guiding principles, and it is necessary that they get the required support from all units. The only requirement is that everything should be objective-based while linking the processes to mission and vision of an organization as well as its strategies (Kaynak & Rogers, 2013). The second principle is focusing on the customer. Reason being, they determine the level of quality in what takes place: they can tell whether there is an improvement of quality in products and services or not (Dahlgaard, Khanji, & Kristensen, 2008).

The Importance of Handling Change Appropriately

Change management is not only coming up with the right and quality inputs but providing what is necessary. At a personal level, I have experienced places of work coming up with technologies that conflict with the skills of the workers. Other times, I have also experienced scenarios where change improves processes on the spot. A perfect example is digital learning in schools. In connection, since the outcome varies, the theory of continuous improvement is the most applicable in handling change: it ensures the realization of zero defects in production and efficiency in processes (Kaynak & Rogers, 2013).

References

Dahlgaard, J. J., Khanji, G. K., & Kristensen, K. (2008). Fundamentals of total quality             management. Routledge.

Kaynak, E., & Rogers, R. E. (2013). Implementation of Total Quality Management: A             Comprehensive Training Program. Routledge.