Communicating in Health Care

The three purposes of communicating in any health facility include exchanging information, having a healthy interpersonal interaction, and making treatment decisions. Competence health approaches promote cultural customs and linguist value in order to increase understanding and deliver the best medical answer. Linguistic competency is crucial because it helps a person to interact effectively with persons who have little English proficiency, are illiterate, or have impairments.

Cultural competence is defined as valuing culture, ethnicity, and race when providing behavioral health care. People from other cultural group have different believes and practices, and hence cultural competence means being able to identify the ethnocentric views that will help you interpret the behavior health of someone and find a solution. A cultural treatment responsiveness requires the organizations and counselor to gain knowledge and clinical skills that are important and appreciate for a given race or group (sue,.2001)

The affordable care act 2010 outlines some universal right regarding the provision of health care with the intention of expanding access to insurance, improved quality performance, curb the cost of healthcare increase customer protection and emphasizing protection and wellness.

Guidelines for Effective Communication

Identify the key community partners and engage them. In cases where the language barrier is a problem, and there is one person you can engage then makes sure he is engaged to allow an efficient healthcare provision.

Understand the audience intended. Work with the community leaders to understand factors affecting a certain intended audience including the believes, attitude, values, and practices. Have a dominant trusted source of information and a way of obtaining the information.

Choose a mode of delivery. A way to deliver health message is crucial when it comes to the competence of the message. Things that you should look at them include the trusted source of information, language for receiving the message, format for receiving the information. Review the existing gathered materials. These include the characteristic of the population, credulity of sources. Avoid negative reaction from the intended audience.It increases the likelihood of success and ensures that shortest time is used to obtain the relevant materials.

Have a plan for dissemination. You should develop a plan that best brings the most desired message. It can be through the engagement of local materials and learn the best approach for the intended audience either by learning from the traditions arenas where some of the topics are being discussed. Form a mechanism for modification and periodic review. The frequent review may lead additional knowledge and approach in promoting health.

Advantage of Formal and Non Formal Communication

Advantages of verbal and non-verbal communication are to understand the interrelationship between us and aid the understanding between people to express their ideas. Without proper communication, it can be difficult to express the real information, especially in the health sector. Communication brings about an influencing factor especially when someone is under the stigma of a certain disease. Communication is essential for prescription.it also saves time and smoney. The advantage includes a change in meaning, different cultures with a different form of communication complicates the situation and hence misunderstand.

Social stigma discriminates people from seeking the relevant medical solution. We can make the case of Africans who go to the US to study, and while they are there, he develops some health problems that require him to go through surgery. Due to the stigma of color, he may not undergo the process. He has also to send a letter to his home country to request for surgery due to the culture difference.

Conclusion

We need a significant investment in developing our medical interpreter workforce, regarding increasing both the number and quality of trained medical interpreters. Certification, which has gained traction in some states, is a critical part of assuring the quality of interpreting and would benefit from coordination and standardization across states that will help to perfect healthcare communication.

References

Anderson, L. M., Scrimshaw, S. C., Fullilove, M. T., Fielding, J. E., Normand, J., & Task Force on Community Preventive Services. (2003). Culturally competent healthcare systems: A systematic review. American journal of preventive medicine, 24(3), 68-79.

Hoffman, N. A. (2011). The requirements for culturally and linguistically appropriate services in health care. Journal of Nursing Law, 14(2), 49-57.

Kagawa-Singer, M., & Kassim-Lakha, S. (2003). A strategy to reduce cross‐cultural miscommunication and increase the likelihood of improving health outcomes. Academic Medicine, 78(6), 577-587.

O’Daniel, M., & Rosenstein, A. H. (2008). Professional communication and team collaboration.

Rockville.M.D.,2014 improving cultural competence

https://www.ncbi.nlm.nih.gov/books/NBK248418/